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Return Policy

We want you to be happy with your purchase.  If for any reason you are not satisfied with your purchase we offer a Money Back Guarantee (All shipping costs are non-refundable).  Orders with free shipping will have the actual shipping costs deducted.  To qualify for our Money Back Guarantee your return must meet the following conditions:

Money Back Guarantee Conditions:

  1. Order must be less than 30 days old from the delivery date.
  2. Return must have a copy of the original order.
  3. Custom or special order parts are not returnable.

Return Shipping

It is up to you to decide how to ship the return back to us.  We highly recommend using a shipping method that is insured and trackable.  We are not responsible for returns that are damaged or lost. 

How to Send Back Your Return

Make sure to read our return policy first.  No RMA is required for returns.  To return an order simply send it to the address below with a copy of your order. 

                Moving Up Garage Door Company

                26639 W Commerce Dr Unit 403

                Volo, IL 60073


Allow 5 business days for returns to be processed.